Figure 1

Figure 1 of 2

Figure 2 of 2

Figure 3

Figure 4

Mail configured document library

Configure SMTP relay setting:

This can be done by network administrator, ask network person to add the Sharepoint server IP address in the relay restriction list as show in the above Figure 1

Configure Incoming E-Mail Settings in central administration:

As shown in Figure 1 of 2 and Figure 2 of 2

Creating Document library:

While creating the document library make sure to select the radio button ‘Allow this document library to receive e-mail’ to ‘Yes’

Follow the setting as show in the Figure 3

Configure incoming E-Mail Settings in document library settings:

Make sure that the settings match with the Figure 4

Install the SMTP service

Configure the SMTP service

Configure the SMTP service 'Relay settings'

Configure outgoing e-mail settings in Sharepoint Central Administration

Install SMTP service:

• Start > Settings > Control Panel Double click Add or Remove Programs.
• In Add or Remove Programs click on Add/Remove Windows Components.
• In the components box double click Application Server or check the Application Server and then click Details button below
• Now, you can see one more box, double click Internet Information Services (IIS) or check the Internet Information Services (IIS) and then click Details button below
• In the Internet Information Services (IIS) box, select the SMTP Service check box then click OK and click again OK to return Windows Commponents box, then click Next
• After installing the SMTP Service, click Finish button

Configure the SMTP service in IIS:

• Start > Settings > Control Panel, double click on Administrative Tools, open Internet Information Services (IIS)
• In IIS expand the treeview right click on SMTP virtual server and then click on Properties
• Click Access tab, under Access control click Authentication button
• In Authentication box, under Select acceptable authentication methods for this resource section confirm that anonymous access is checked and then click OK
• On the Access tab, under Relay restriction click on Relay button
• Under Relay Restriction box, to configure replaying from any of the server, select All except the list below
• To configure from one or more specified server select Only the list below and click on Add button to add the IP address, then click OK and again OK to close Relay Restrictions box and again OK to close properties box.

Configure outgoing e-mail settings in central administration:

• Open Central Administration > Operations, under Topology and Services click the link Outgoing e-mail settings.
• Type the Outbound SMTP, from address in the appropriate boxes.
• Set the character set to ’65001 (Unicode UTF-8)’ or set the character set to appropriate language.